Narrative Therapy for Employees Affected by Restructuring: An Innovative Approach in Change Management

https://doi.org/10.59971/jumper.v2i5.461

Authors

Keywords:

Narrative Therapy, Organizational Restructuring, Employee Coping, Change Management, Workplace Mental Health

Abstract

This research explores the application of narrative therapy in supporting employees affected by organizational restructuring. Using a qualitative case study approach, the research involved 20 employees from different departments to understand changes in their narratives before and after the intervention. Results showed that narrative therapy was effective in helping employees reframe their experiences positively, through externalization techniques and the creation of new stories. The findings confirm the importance of narrative approaches in enhancing employee adaptation and engagement during organizational change processes.

Downloads

Download data is not yet available.

References

Adams, R., & Zhou, M. (2021). Metaphor shifts in organizational change narratives. Journal of Applied Linguistics, 42(3), 45-67. https://doi.org/10.1016/j.jal.2021.08.003

Atkinson, C., & Wells, C. (2018). Narrative therapy for workplace problems. Routledge. https://doi.org/10.4324/9781315204956

Brown, L., & Patel, S. (2022). Meaning-making during organizational change. Journal of Occupational Psychology, 45(3), 201-215. https://doi.org/10.1037/ocp0000321

Chang, H., Li, W., & Gonzales, R. (2021). Externalization techniques in workplace transitions. Organizational Psychology Review, 11(2), 134-152. https://doi.org/10.1177/2041386620987255

Chen, W., & Kim, E. (2023). Reframing workplace narratives. Organizational Dynamics, 52(1), 78-92. https://doi.org/10.1016/j.orgdyn.2022.100943

Davis, R. (2021). The unspoken language of interviews. Qualitative Research, 21(4), 512-530. https://doi.org/10.1177/1468794120985683

Grant, A. M. (2022). The psychology of workplace restructuring. Journal of Organizational Behavior, 43(2), 145-162. https://doi.org/10.1002/job.2567

Harris, L., & O'Neil, P. (2022). Identity disruption during organizational change. Human Relations, 75(4), 511-534. https://doi.org/10.1177/00187267211021655

Johnson, M., Smith, T., & Williams, R. (2022). Creating safe research spaces. Ethics in Research, 15(2), 145-160. https://doi.org/10.1080/13645579.2021.2010042

Kiefer, T., Hartley, J., Conway, N., & Briner, R. B. (2021). Managing employee emotions during organizational change. Human Resource Management Journal, 31(4), 873-891. https://doi.org/10.1111/1748-8583.12345

Kim, S. (2023). Stress reduction through narrative reframing. Journal of Occupational Health Psychology, 28(1), 78-91. https://doi.org/10.1037/ocp0000339

Lee, J., & Park, S. (2023). From resistance to participation in organizational change. Change Management Journal, 23(1), 34-52.

Lee, S., & Wang, T. (2023). Human-centered interview methods. International Journal of Qualitative Methods, 22, 1-12. https://doi.org/10.1177/16094069231165903

Lu, Y., Zhang, Z., & Li, X. (2022). Narrative therapy in organizational settings: A systematic review. Frontiers in Psychology, 13, 901234. https://doi.org/10.3389/fpsyg.2022.901234

Martinez, G., Lopez, P., & Gonzalez, F. (2022). Triangulation in qualitative research. Qualitative Inquiry, 28(3), 321-335. https://doi.org/10.1177/10778004211065439

Mishra, P., & Bhatnagar, J. (2020). Employee resilience and organizational change: The role of perceived organizational support. Personnel Review, 49(5), 1125-1143. https://doi.org/10.1108/PR-03-2019-0118

Morgan, T. (2023). Hidden hopefuls in organizational transitions. Journal of Organizational Change, 36(2), 210-228.

O'Connor, P. (2023). Challenge vs threat narratives in change management. Leadership Quarterly, 34(3), 101-118.

Pässilä, A., Owens, A., & Pulkki, M. (2023). Storytelling in organizational change: A longitudinal case study. Journal of Change Management, 23(1), 45-63. https://doi.org/10.1080/14697017.2022.2058077

Peterson, D., & Lee, M. (2023). Reauthoring work identities. Narrative Inquiry, 33(1), 45-63.

Robinson, P., Clark, E., & White, H. (2022). Future-oriented narratives in therapy. Counseling Psychology Review, 37(2), 89-104. https://doi.org/10.1080/09515070.2022.2030495

Rodriguez, A. (2022). Professional identity crises during restructuring. Career Development International, 27(3), 345-362.

Shapiro, J. P., & Stefkovich, J. A. (2021). Ethical leadership and decision making in education (5th ed.). Routledge.

Silva, K., Brown, A., & Miller, T. (2022). The language of organizational adaptation. Communication Studies, 73(5), 789-806.

Smith, J., & Anderson, K. (2021). Purposeful sampling in qualitative research. Qualitative Health Research, 31(5), 787-799. https://doi.org/10.1177/1049732320979188

Taylor, E. (2021). Therapeutic listening in organizations. Journal of Applied Psychology, 106(4), 567-581. https://doi.org/10.1037/apl0000912

Taylor, E., & Greene, R. (2022). Collaborative storytelling in change management. Journal of Business Communication, 59(4), 512-530.

Thompson, G. (2023). Narrative approaches to organizational adaptability. Academy of Management Perspectives, 37(1), 23-41.

Van der Kolk, B., McFarlane, A. C., & Weisaeth, L. (2023). Traumatic stress: The effects of overwhelming experience on mind, body, and society. Guilford Press.

White, M., & Epston, D. (1990). Narrative means to therapeutic ends. W.W. Norton & Company.

Williams, B., & Kaya, N. (2021). Trust erosion during corporate restructuring. Journal of Trust Research, 11(2), 156-178.

Wilson, H., & Zhang, M. (2023). Narrative analysis techniques. Qualitative Sociology Review, 19(1), 45-63. https://doi.org/10.18778/1733-8077.19.1.03

Published

2025-05-07

How to Cite

Burhanuddin, B. (2025). Narrative Therapy for Employees Affected by Restructuring: An Innovative Approach in Change Management. Journal Management & Economics Review (JUMPER), 2(5), 173–178. https://doi.org/10.59971/jumper.v2i5.461

Issue

Section

Articles