The Effect Of Digital Transformation, Technology Adoption, And Innovation On Business Performance

https://doi.org/10.59971/jumper.v3i11.1068

Authors

  • Muhammad Aria Wahyudi Kwiek Kian Gie Scholl of Business, Indonesia
  • Alfi Rochmi Universitas Islam Batang Hari Jambi
  • Tukina Binus University
  • Arisantoso Universitas Tanri Abeng

Keywords:

Digital Transformation, Technology Adoption, Innovation, Business Performance, Organizational Strategy

Abstract

The purpose of the study is to look into the impact that digitalization, technology adoption, and innovation have on the performance of organizations. With technological changes happening rapidly and stiff competition in the markets, organizations must adapt to changes in technology, adopt innovations, and continue improving. The method used in this study is a quantitative method with an explanatory research design. Data was collected from decision-makers within the organizations via structured questionnaires, which were later analyzed using statistical analysis methods, such as multiple regression analysis. From the above results, it is evident that the variables digital transformation, technology adoption, and innovation have a significant and positive effect on the performance of the business. Of all these variables, it is clear that innovation has the highest level of dominance in influencing business performance. Innovation plays an important role in contributing to organizational success. The digital transformation strategy helps the business in improving its efficiency and creating new business models, while technology adoption facilitates better decision-making and increases efficiency. Moreover, from the results, it can be seen that there is a high level of significance associated with the effect of these variables on business performance. Therefore, it is important for companies to integrate these variables together in order to attain their full benefit and gain a competitive edge over others.

Downloads

Download data is not yet available.

References

Agustian, K., Mubarok, E. S., Zen, A., Wiwin, W., & Malik, A. J. (2023). The impact of digital transformation on business models and competitive advantage. Technology and Society Perspectives (TACIT), 1(2), 79–93.

Akour, M., & Alenezi, M. (2022). Higher education future in the era of digital transformation. Education Sciences, 12(11), 784.

Al-Delawi, A. S., & Ramo, W. M. (2025). The Role of Triple Entry Theory in the Development of Accounting Services Using the Blockchain Platform. Journal of Information Systems Engineering and Management, 10(37s), 887–900.

Asbeetah, Z., Alzubi, A., Khadem, A., & Iyiola, K. (2025). Harnessing digital transformation for sustainable performance: exploring the mediating roles of green knowledge acquisition and innovation performance under digital transformational leadership. Sustainability, 17(5), 2285.

BOLAJI, B. H. (2024). The influence of technological, organisational, and environmental factors on gscm adoption among Smes IN NIGERIA: The Moderating Effect Of Innovation Capability.

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). Technology acceptance model. J Manag Sci, 35(8), 982–1003.

Fitrayanto Nugraha, W., Hardjomidjojo, H., & Sarma, M. (2023). Risk Assessment of MSME Credit Process Digitalization Program of PT Bank XYZ, West Sumatra Region. International Journal of Research and Review, 10(6), 361–371. https://doi.org/10.52403/ijrr.20230644

Gruenbichler, R., Wijaya, L., Meng, C. K., Greimel, K., Anita, T. L., & Samuel, S. (2024). Artificial Intelligence Adoption Among Accountants: Empirical Study in Austria. 2024 International Conference on Information Management and Technology (ICIMTech), 281–286. IEEE.

Haque, M. A., Haque, S., Kumar, K., & Singh, N. K. (2021). A comprehensive study of cyber security attacks, classification, and countermeasures in the internet of things. In Handbook of research on digital transformation and challenges to data security and privacy (pp. 63–90). IGI Global.

Hudnurkar, M., Ambekar, S., Bhattacharya, S., & Sheorey, P. A. (2023). Relationship of total quality management with corporate sustainability in the MSME sector: does innovation capability play a mediating role? The TQM Journal, 35(7), 1860–1886.

Idrisov, A. E., & Shinkevich, A. I. (2024). The role of digital transformation in ensuring the level of technological development of industries and enterprises. Vestnik of Samara University. Economics and Management. Retrieved from https://api.semanticscholar.org/CorpusID:274268985

Krajčík, V., Novotný, O., Civelek, M., & Zvolánková, S. S. (2023). Digital literacy and digital transformation activities of service and manufacturing SMEs. Journal of Tourism and Services, 14(26), 242–262.

Liébana-cabanillas, F., Villarejo-ramos, Á. F., & Sánchez-franco, M. J. (2014). Mobile Social Commerce Acceptance Model : Factors and Influences on Intention To Use S-Commerce. XXVI Congreso Nacional de Marketing, (September), 1–15.

Manita, R., Elommal, N., Baudier, P., & Hikkerova, L. (2020). The digital transformation of external audit and its impact on corporate governance. Technological Forecasting and Social Change, 150, 119751.

Mas Suariedewi, I. G. A. A., Adyatma, I. W. C., & Wulandari, I. G. A. A. (2022). The Impact of Social Media Marketing for MSMEs Sustainability in Covid-19 Period. Journal of Business and Management Review, 3(9), 641–655. https://doi.org/10.47153/jbmr39.4602022

Meilandri, D. (2025). Transformation of Indonesia’s Tax System through Coretax: A Qualitative Study in the Digital Era. Sustainability Accounting Journal, 2(1), 51–56.

Mou, Y., & Li, X. (2025). Risk Perception and Key Beliefs on Business Adaptation Behavior of Family Farmers: Empirical Evidence from Sichuan Province, China. Behavioral Sciences, 15(1). https://doi.org/10.3390/bs15010086

Palumbo, R., & Cavallone, M. (2022). Is work digitalization without risk? Unveiling the psycho-social hazards of digitalization in the education and healthcare workplace. … Analysis &Strategic Management. https://doi.org/10.1080/09537325.2022.2075338

Pandey, N., Bhattacharyya, S. S., & Kharat, M. G. (2022). Explicating the factors influencing firm performance: study of social enterprises in India. International Journal of Organizational Analysis, ahead-of-print(ahead-of-print). https://doi.org/10.1108/IJOA-01-2022-3128

Patma, T. S., Wardana, L. W., Wibowo, A., Narmaditya, B. S., & Akbarina, F. (2021). The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic. Cogent Business and Management, 8(1). https://doi.org/10.1080/23311975.2021.1953679

Phiri, M. (2020). Exploring digital marketing resources, capabilities and market performance of small to medium agro-processors. A conceptual model. Journal of Business and Retail Management Research, 14(2).

Sharma, R., Srivastva, S., & Fatima, S. (2023). E-Commerce and Digital Transformation: Trends, Challenges, and Implications. International Journal For Multidisciplinary Research. Retrieved from https://api.semanticscholar.org/CorpusID:264075158

Skare, M., de las Mercedes de Obesso, M., & Ribeiro-Navarrete, S. (2023). Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data. International Journal of Information Management, 68, 102594. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2022.102594

Susanti, E., Mulyanti, R. Y., & Wati, L. N. (2023). MSMEs performance and competitive advantage: Evidence from women’s MSMEs in Indonesia. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2239423

Timotheou, S., Miliou, O., Dimitriadis, Y., Sobrino, S. V., Giannoutsou, N., Cachia, R., … Ioannou, A. (2023). Impacts of digital technologies on education and factors influencing schools’ digital capacity and transformation: A literature review. Education and Information Technologies, 28(6), 6695–6726.

Titova, N., & Sloka, B. (2022). Impact of Intellectual Capital Efficiency on Growth Rate and Profitability of a Company: NASDAQ Baltic Case. European Integration Studies, (16), 150–165. https://doi.org/10.5755/j01.eis.1.16.31492

Tsou, H.-T., & Chen, J.-S. (2023). How does digital technology usage benefit firm performance? Digital transformation strategy and organisational innovation as mediators. Technology Analysis & Strategic Management, 35(9), 1114–1127.

Valero, J. I., Muñoz, N., Fernández, A., Biedermann, A., & Santolaya, J. L. (2022). From Product Eco-design to Sustainable Design of Systems Composed of Products and Services. International Conference on The Digital Transformation in the Graphic Engineering, 87–96. Springer.

Vărzaru, A. A., & Bocean, C. G. (2024). Digital Transformation and Innovation: The Influence of Digital Technologies on Turnover from Innovation Activities and Types of Innovation. Systems, 12(9), 359.

Wang, X., Yang, X., Zailani, S., & Rejeb, A. (2026). How Innovation Capability Drives Sustainable Operational Performance in Practices Within Alternative Food Networks: The Mediating Roles of Business Platforms and Community Building. Sustainability, Vol. 18, p. 305. https://doi.org/10.3390/su18010305

Xin, L., Tang, F., Zhang, S., & Pan, Z. (2020). Social capital and sustainable innovation in small businesses: Investigating the role of absorptive capacity, marketing capability and organizational learning. Sustainability, 12(9), 3759.

Published

2026-05-29

How to Cite

Wahyudi, M. A., Rochmi, A., Tukina, & Arisantoso. (2026). The Effect Of Digital Transformation, Technology Adoption, And Innovation On Business Performance . Journal Management & Economics Review (JUMPER), 3(11), 647–658. https://doi.org/10.59971/jumper.v3i11.1068

Issue

Section

Articles