ARFINI TRI AGUSTINA; MUHAMMAD IRWAN PADLI NASUTION. Analisis Kepuasan Pengguna Portal Akademik UINSU Menggunakan Framework Servqual. Maximal Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya dan Pendidikan, [S. l.], v. 3, n. 3, p. 174–183, 2026. Disponível em: https://malaqbipublisher.com/index.php/MAKSI/article/view/933. Acesso em: 28 jun. 2026.