Mohammad Novito Reraldy, Karari Budi Prasasti, Taufik Akbar. Pengaruh Kualitas Pelayanan, Ketepatan Waktu, dan Tarif Pengiriman terhadap Kepuasan Pelanggan J&T Express (Cabang Penanggungan Kota Kediri). JIMBE [Internet]. 2025 Oct. 29 [cited 2026 Jun. 16];3(4):41-53. Available from: https://malaqbipublisher.com/index.php/JIMBE/article/view/741