MHD. AYUB ARDI; MUHAMMAD IRWAN PADLI NASUTION. Evaluasi Kepuasan Pelanggan Shopee Express Medan dengan Metode Service Quality. Jurnal Ilmu Manajemen, Bisnis dan Ekonomi (JIMBE), [S. l.], v. 3, n. 5, p. 63–71, 2026. DOI: 10.59971/jimbe.v3i5.895. Disponível em: https://malaqbipublisher.com/index.php/JIMBE/article/view/895. Acesso em: 21 jul. 2026.