Al Sunah, M. D., Afrianti, Nurfitri, E. Bustami, and Arieska. “The Effect Of Public Service And E-Service Quality On Public Satisfaction At The Kerinci District Samsat Office”. International Journal of Humanity Advance, Business & Sciences (IJHABS), vol. 3, no. 4, June 2026, pp. 645-54, doi:10.59971/ijhabs.v3i4.1192.